E-Commerce

cosima Solutions’ SAP CAR works as central repository or a central hub for your business data (Customers, activities, inventory and, Master Data).

Overview

cosima Solutions’ SAP CAR works as central repository or a central hub for your business data (Customers, activities, inventory and, Master Data).

  • We leverage on CAR, as it is a dynamic and reliable real-time platform. We will help retail businesses to know about POS sales, inventory position, and e-commerce orders in real-time
  • By leveraging on CAR’s in-memory technology, all the business’ point of sales transactions are presented in detail (receipt in every store, cashier name, every product line item, product price, the discount(s) given, loyalty points won etc)
  • By leveraging on SAP CAR’ embedded forecasting engine, we can handle better the big data, gain ability to deal with change management, and achieve capability to embed prediction in your processes

SAP CAR Expertise

cosima Solutions offers reliable, end-to-end and value-driven SAP CAR implementation and support services. Our SAP CAR expertise includes,

  • Planning domain and full life cycles of project implementation
  • Experience in SAP Customer Activity Repository (CAR) with SAP SD and retail
  • Proven experience in Supply Chain Allocation systems such as SAP Customer Activity Repository (allocation planning, assortment planning, merchandise planning)
  • Experience in Retail POS Data Transfer & Audit.
  • Experience in SAP CAR-DDF and UDF
  • Technical expertise in SAP Customer Activity Repository (CAR), HANA DB, and SAP Cloud Platform
  • By leveraging on SAP Landscape Transformation (SLT) achieve data replication between Customer Activity Repository (CAR) & ECC system
  • A deep understanding of the overall Supply Chain Systems Applications Experience with SAP ERP configuration
  • Experience in SAP merchandise planning & SAP assortment planning
  • Experience in SAP retail sales forecasting, omni channel inventory availability & sourcing, pricing and promotions
  • Experience in integration with Hybris and SAP CAR
  • Strong interpersonal and Excellent Customer Service Skills

Our experience with SAP solutions tells us that, CAR is at the centre of business transformation planning. So, old and new businesses leveraging on SAP applications should plan their transition to SAP CAR using available migration methods.

Omni Channel Return

cosima Solutions’ expertise in omnichannel retailing achieves for each client a seamless transition between all available communication and sales channels. With focus on the customer, all types of returns can be carried out consistently across all channels.

Whether ordered online or purchased at a physical branch,

  • The customer returns goods by post
  • The customer can ask for exchange of goods by post

SAP CAR plays a crucial role in the persistent provision of real-time data (sales transactions and article stocks) in the area of return processes.

cosima Solutions’ difference is seen as

  • Complete integration of POS DTA for processing the transaction types “Returns”
  • Implementation of the virtual data models for the analysis of the POS transaction sales and invoices with regard to the returns position, returns channel, reasons and customer base for the return
  • Integration of OAA for article-related updating of real-time stocks in the store, online shop, distribution center and consignment warehouse
  • Inclusion of the return rates in the UDF forecasting

Omni Channel Fullfilment

cosima Solutions leverages on SAP CAR to achieve total Omni channel fulfillment processes. We meet the following requirements

  • Click & Ship: Goods ordered online by the customer are delivered directly to the customer’s place of residence
  • Click & Reserve: The customer reserves goods for a certain period of time in a physical branch via an online order
  • Click & Collect: The customer buys goods via an online order, which he then picks up on site in a physical branch
  • Order from Store / Endless Aisle: If goods are no longer available in a physical branch, the customer orders them online together with a seller at the branch
  • Ship to home: The customer buys goods on site in a physical branch, and opts to dispatch the goods to his own place of residence
  • Drop shipping: Delivery of the ordered goods directly from the (consignment) warehouse of the supplier to the place of residence of the customer

CAR Components

SAP CAR offers a reliable and robust solution for Point Of Sale data transfer from stores to the SAP platform. It also facilitates processes like sales analytics, inventory visibility, and demand forecasting in real-time. SAP CAR is powered by HANA, and features

  • POS Data Transfer and Audit (POS Data Management)
  • Multichannel Sales Repository (MCSR)
  • Multichannel Sales Analytics
  • Inventory Visibility Analytics
  • On-Shelf Availability
  • Predictive capabilities, leveraging the Demand Data Foundation (DDF) and Unified Demand Forecast (UDF)

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